Returns & refunds

Please view our refund policy.

Returns are only accepted for defective products or shipping mistakes. We're unable to accept returns or issue refunds for custom or made-to-order items unless they are defective.

If your product is defective, please contact us at info@eramoto.com within 30 days and we'll resolve the issue by shipping another items, providing a return shipping label and/or a refund.

Refunds typically take between 5-10 business days to reflect on your bank statement.